Health Alliance Payor Guide

Registration and Login 1

• Logging Into Your Account

Making Payments 4

• Make a One-Time eCheck Payment
• Make a One-Time Credit Card Payment
• Schedule Automatic Payments (AutoPay)
• What is my balance due?

Viewing Payments 3

• View Payment History
• View Bills
• View Upcoming Scheduled Payments

Managing Payments 3

• Manage Existing AutoPays
• Modify or Update a Future Scheduled Payment
• Manage your Payment Methods

Account Preferences 4

• Update Your Profile Information
• Manage Email Notifications
• Link Accounts to Your Profile
• Change Password

Customer Service 4

• Calling Customer Service
• Emailing Customer Service
• Submit a Help Request
• View Submitted Help Tickets (Inquiries)